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Health Insurance Streamline Working Well

CEDAR RAPIDS, IA (CBS2/FOX28) Linn Community Care is just one of a few local spots where residents end up when signing up for health insurance. But its just the most visible part of a big operation behind the scenes to streamline the Health Insurance sign up since November 1st.

Danny Fry doesnt have health insurance. He needs it. He has a bad knee thats been keeping him from finding work.

"Actually been thinking about maybe I should just go on disability or something because it sometimes gets pretty bad, said Fry.

So he worked with Jodi Hupe, a Certified Application Counselor, to start the process towards buying health insurance coverage. Hes just the most recent success story from an effort by groups like Linn Community Care and the Community Health Free Clinic to get residents enrolled. But they mostly handle the customer service side, so to speak. Other groups, like HACAP and UNITED WAY 211 handle scheduling. That delegating goes a long way.

"You can view all the appointments in the different locations. Depending on the day, some are busier than others, said Hupe.

When we spoke with those groups last month, they said this system, which is not being used in many other places across the country, allows everyone to do what they do best. And that shows.

"2-1-1 has given them everything they need to bring in and they just sit down and we can go through this in about 20 to 30 minutes max. It's such a breeze, said Hupe.

The goal now is to schedule as many people as possible before December 15th so that they coverage can start January 1st.

This process still isnt immune to the problems with the Healthcare Exchange Website. Jodi says of the more than 20 people that shes signed up so far, only four have been problem-free.
 
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