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Mercy Response to Consumer Reports Study

Updated: Friday, August 2 2013, 12:09 PM CDT

CEDAR RAPIDS, IA (CBS2/FOX28) - Consumer Reports has a new listing of how well hospitals in the country avoid problems in surgical patient care, and the report wasn't kind to Cedar Rapids' Mercy Medical Center.


The review of nearly 25-hundred hospitals looked at how often patients had to stay longer than anticipated, complications following common procedures and even patients who died.


The Cedar Rapids facility got the lowest score possible, and the lowest ranking in the state of Iowa.


Researchers say the survey is intended to improve patient care.


"It's very difficult for hospitals to be good at everything all the time," sais Dr. John Santa - Consumer Report' Medical Director. "I don't think we should be surprised that sometimes reputation is all it's cracked up to be."


Responding to a CBS 2/FOX 28 request  for a reaction to the report, Dr. Mark Valliere,Chief Medical Officer issued the following statement.


In the interest of fairness, we have decided to provide the Medical Center's entire statement:


"Mercy is very confident in the quality of our surgical care, which is routinely reviewed and validated by third-party healthcare organizations. Using the same data, Wellmark, CarreChex and healthGrades rank Mercy amongst the best based on a more extensive and thorough analysis.


Dr.Mark Valliere - Chief Medical Officer " 


If you are interested in seeing more information about Mercy’s quality care visit www.mercycare.org/quality."


Meanwhile the best-rated hospital, according to Consumer Report, was Trinity in Bettendorf.


The University of Iowa Hospitals and Clinics, Mercy Iowa City and St. Luke's in Cedar Rapids all finished in the middle of the Iowa portion of the survey.


If you would like to read the survey, click here.



 

Mercy Response to Consumer Reports Study


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