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Healthcare Help

Updated: Wednesday, October 9 2013, 10:20 PM CDT
CEDAR RAPIDS, IA (CBS2/FOX28) - The sign up for health insurance through state exchanges is now in its second week.  But a recent University Of Iowa study shows nearly 40-percent of the people looking for healthcare will need to sit down face to face with a professional who can guide them through the process.


On Wednesday nearly 30 professionals in the corridor met to see how they can make that happen.

They represent hospitals, clinics and other health providers who are on the front lines of helping people sign up for affordable healthcare.  They could see six thousand people .. or two to three times that many, no one knows for sure.  Jeff tourdot with Linn Community Care is the point person and says the numbers really don’t matter because there’s only one goal.   "  The biggest thing i want to do for this community is ensure that people know where they're supposed to go .. how they're going to get there and we do that in the most efficient manner possible to ensure people get care .. no run around .. no run around. "


Unfortunately eight days into the ObamaCare signup computer glitches and overloaded sites are still causing a lot of frustration for those trying to choose an insurance plan.  But soon call centers in the corridor will guide people, including United Way’s 2-1-1.  Program director Chris Juett says the easy reference number could lead to a lot of calls, but her staff is ready.  “ We've handled high volumes before for example with the flood of 08 .. we are looking at bringing in a volunteer or several volunteers.  "   


While the signup is already underway, those attending Wednesday’s meeting say they’re trying to stay calm and keep the process in perspective.  They point out that the most concentrated effort to sign up those in need of healthcare will begin in November and the goal is to have everyone qualified signed onto a plan by the end of March.  Darlene Schmidt with Community Health Free Clinic says that means it’s a work in progress.    " Why don't we all just take a deep breath .. we know the systems going to work maybe call 2-1-1 in the next couple of weeks and we'll get you scheduled .. we'll sit down .. we'd like to help you .. the community is wrapping its arms around this project is gonna work .. just be patient.  "


Call United Way - 211

CommunityHealth Free Clinic - 319-363-0416

Hawkeye Area Community Action Program, Inc. - 319-393-7811 

Linn Community Care - 319-730-7301

Linn County Public Health - 319-892-6000



Healthcare Help

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